Privacy policy

The Welser Profile Austria GmbH, Prochenberg 24a, 3341 Ybbsitz, is responsible for processing personal data on our website. Welser Profile Austria GmbH’s data can be found in the Imprint.
The contact partner for data protection matters is Markus Kepp:

Data protection

We take the protection of your personal data very seriously. We process your personal data according to the statutory provisions on data protection and this data protection notice.
To the extent that personal data is collected on our website (e.g. name, address or email address), this is always done voluntarily (as far as possible).

Processors, recipients

We process your personal data with the help of processors, who/which help us to provide our services (e.g. web hosters, email newsletter dispatching services).
These processors are bound by strict obligations to protect your personal data and are not permitted to process your personal data for any other purpose than to provide our services.

Contact form

After the contact form is sent, the controller within the meaning of data protection law will process the personal data you have entered for the purposes of handling your query, based on the consent which you gave by sending the contact form.
You have the right to at revoke your consent any time by means of a written notice. This does not affect the lawfulness of the processing done based on such consent before such revocation.

Application form

After the application form is sent, the controller within the meaning of data protection law will process the personal data you have entered for the purposes of processing your application, based on the consent which you gave by sending the application form.
You have the right to revoke your consent at any time by means of a written notice. This does not affect the lawfulness of the processing done based on such consent before such revocation.

Whistleblower System:

The Whistleblower System is a software solution provided by the company fobi solutions GmbH. You can find the relevant voluntary commitment declaration under the link.


Customer portal


The Welser Profile Customer Portal enables our customers and other users of the Portal to access orders, tickets and profiles in a single location. It is also possible to get in touch with the responsible contact person at Welser Profile using the ticket function in the Customer Portal. In addition, our customers or the contact persons at our customers’ companies can be notified of any changes by email.

For details of the contractual relationship between us and our customers regarding use of the Customer Portal, please see the Terms of Use.

Microsoft creates a user account after the account has been created by Welser Profile. The login is based on multifactor authentication using Microsoft Single Sign-On with a non-personal email address. 

Categories of data subjects and personal data

Here, we process the following personal data of our customers' contacts in the course of registration and in the Customer Portal:

first and last name, employer or associated company, email address, customer number, partner number. 

Legal basis

The processing of the personal data of our customers' contact persons is based on our legitimate interest pursuant to Art. 6(1) (f) GDPR. 

The provision of personal data by our customers' contact persons is necessary for the establishment of our contractual relationship in accordance with the terms of use and thus for the use of the Customer Portal. If you do not provide us with this data or do not provide it to the extent required, we will not be able to carry out the necessary registration. 


Welser Profile will delete or anonymize your user account as well as the associated tickets and orders in the Customer Portal if no login to the Customer Portal is made for a period of two years. In addition, you have the option of sending an email to to request the deletion of your user account. We will delete your user account and associated personal data within 14 days of receiving your email.


No data is transferred to third parties within the framework of the Customer Portal.



This website uses cookies. They make our website more user-friendly and efficient.

Changing cookie settings

The user can define how the web browser handles cookies and which cookies are allowed or rejected in the web browser settings. Where exactly these settings can be found depends on the respective web browser. Detailed information on this can be downloaded via the help function on the respective web browser.
 If the use of cookies is restricted, some functions of this website may not be completely available.

Cookies on our website

Cookies are small text files that are stored on your terminal device with the help of the browser. They do no harm. These data packets control the presentation and operation of the site, and are also used to obtain useful information about how the site is used. Some cookies are only stored temporarily and are deleted when the browser is closed. Other cookies (“persistent cookies”) are stored for a longer period or permanently and/or until an expiry date is reached, or until they are deleted manually from your browser cache.

When you visit our website, only those cookies that are absolutely necessary for the operation of the site are stored. Moreover, we process data by storing cookies only after obtaining your consent.

Cookies are divided into the following categories, depending on their intended use and function:

  • Technically necessary cookies that ensure the technical operation and basic functions of this website.
  • Analytical cookies to understand how visitors interact with this website. This information is collected and analyzed anonymously. It gives us valuable insights into how we can optimize the website and our products and services.
  • Marketing cookies to set targeted advertising for users of our website.  

The use of technically necessary cookies is based on a legitimate interest in the technically faultless operation and smooth functionality of our website in accordance with Art. 6 (1) (f) GDPR. The use of statistical cookies requires your consent in accordance with Art. 6 (1) (a) GDPR. The relevant settings are made in the Privacy & Cookies Policy of this website and can be changed or revoked at any time.

We use the following cookies on our website: 

Technically necessary cookies: 

functional cookies help to make the website usable by enabling basic functions of the site. The website cannot function correctly without these cookies.

_cmpcpc and _cmpcvc

  • Storage period: 6 months
  • Purpose: stores the information for the purpose of consent.
  • Provider:


  • Storage period: 6 months
  • Purpose: consent string of the IAB CMP framework. This includes information as to whether and how the processing of the data was accepted.
  • Provider:


  • Storage period: session
  • Purpose: to maintain the visitor's session status across all page views.
  • Provider: Reichl und Partner

Analytical cookies: 

statistical cookies allow website operators to understand how users interact with their site. Information is collected anonymously.


  • Storage period:  2 years
  • Purpose: registers a unique ID that is used to generate statistical data about how the visitor uses the website.
  • Provider: Google Tag Manager, Google


  • Storage period: 1 minute
  • Purpose: used by Google Analytics to limit the request rate.
  • Provider: Google Tag Manager, Google


  • Storage period: 1 day
  • Purpose: registers a unique ID that is used to generate statistical data about how the visitor uses the website.
  • Provider: Google Tag Manager, Google


  • Storage period: session
  • Purpose: used by Google Tag Manager to control the loading of a Google Analytics tag.
  • Provider: Google Tag Manager, Google


  • Storage period:  2 years
  • Purpose: to distinguish between users and user behavior.
  • Provider: Google, Google Analytics

External cookies

Google Maps

  • Storage period: 6 months
  • Purpose: used to unlock Google Maps content.
  • Provider: Google

Marketing Cookies

Using HubSpot

We use HubSpot, a software of HubSpot Inc, 25 First Street, 2nd FloorCambridge, MA 02141, USA, for creating our website. Within the framework of using this software, so-called inbound marketing is carried out. The software helps us to optimize our marketing strategy by means of statistical analyses and evaluation of the logged user behavior, among other things. HubSpot uses cookies for this purpose. For more information on the types of data, the legal basis of the processing, the purposes and the storage period, please refer to the Cookie settings.

For further information on HubSpot, please refer to the Terms of Use and Privacy Policy of HubSpot Inc. at and

When using HubSpot, your personal data is transferred to HubSpot, which is why a data transfer to the USA cannot be ruled out. For the USA, there is no adequacy decision by the European Commission, which is why this data transfer is associated with various risks. This means that your data is subject to access by US authorities for control and monitoring purposes, against which no effective legal remedies are available. In order to ensure an adequate level of data protection, the standard contractual clauses issued by the European Commission for the transfer of personal data to third countries have been concluded with HubSpot. You can obtain this by contacting us at


Server log file

This website processes the following personal data in a server log file for the purpose of monitoring technical function and increasing the operational security of the web server, based on the overriding legitimate interest of the controller (technical security measures):

  • content downloaded
  • time of the server request
  • type and version of browser
  • operating system used
  • referrer URL
  • IP address

This data is only saved temporarily - for a maximum of 24 hours - in a personalised form. After this, the IP address and the hostname will be anonymised.

Google Analytics

This website uses Google Analytics, a web analytics tool of Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA (“Google”), on the legal basis of an overriding legitimate interest (analysing use of the website). We have concluded a processing contract with Google for this purpose.
 When you load our website, a connection is established to Google’s servers using software and data is transmitted to servers of Google, some of which are in the USA. Google Analytics also uses cookies to save information about website users and to analyse their use of the website.
 This website uses the “IP anonymisation” function. This means that your IP address is shortened (and thus anonymised) by Google within the member states of the European Union or in other signatory states of the Agreement on the European Economic Area. Only in exceptional cases is the complete IP address transferred to a Google server in the USA and shortened there.
 According to information provided by Google, Google will use the data it collects to evaluate use of the website, to compile reports on website traffic and to render other services relating to website use and the use of the internet.
 Google may also transfer this information to third parties, if this is required by law or if third parties process this data on Google’s behalf.
You can find more detailed information on how user data is handled at Google Analytics in the data protection notice of Google or that of Google Analytics.

Deactivating Google Analytics

You can stop your user data from being recorded on our website generally by activating the “Do not track” setting in your web browser. Our website recognises the “Do not track” signal, which your web browser then sends to all websites.
 You can prevent your user data from being recorded by Google Analytics generally on all websites by downloading and installing the browser plug-in available under the following link:
You can prevent your user data from being recorded by Google Analytics on this website by clicking on privacy policy icon to adjust your settings.

Your rights

You have the right of access, to rectification, to erasure and to having the processing of your personal data restricted.
 You have the right to revoke consent you have given previously to the processing of your data. Such a revocation does not affect the lawfulness of the processing of personal data done before the revocation.
 You have the right to object to your personal data being processed for direct marketing purposes. If you raise an objection, your personal data will no longer be processed for direct marketing purposes.
 If you have any wishes regarding the right of access, rectification, erasure, restriction of processing, revocation or objections, please write to Welser Profile Austria GmbH, Prochenberg 24a, 3341 Ybbsitz or send an email to
Furthermore, you have the right to lodge a complaint with the competent supervisory authority.